As providers transition to value-based care reimbursement models, the need to redefine care delivery and show measurable improvement of care quality, costs and patient satisfaction is a mounting priority. Digital care will play a critical role in helping providers deliver outcome based, patient-focused care to achieve targets. Here are 5 ways SilverCloud’s digital behavioral health platform is helping to accelerate value-based behavioral care delivery.
Transforming care delivery
SilverCloud continues to define and extend a new digital healthcare model to bridge the gaps that healthcare providers and patients experience when trying to access mental health care. The SilverCloud platform provides easy access to clinical, outcomes-based therapeutic care for hard-to-reach and high-cost behavioral health populations, fundamentally changing the way healthcare is delivered across the care continuum. SilverCloud helps ensure patients receive the right care, at the right time, in the right setting, which contributes to an improved patient experience, lower costs and better outcomes. Access to digital care paths may also increase patient reach, reduce readmissions and decrease network leakage.
Focus on the whole patient (mental & physical)
The SilverCloud platform is comprised of 27 evidence-based behavioral health programs for sufferers of depression, anxiety and stress, as well as long-term chronic conditions, including diabetes, chronic obstructive pulmonary disease (COPD) and chronic pain. These personalized, engaging and interactive programs can be delivered to address comorbid conditions that align behavior change and lifestyle elements to improve physical outcomes while addressing complex mental health issues that may be present.
Improve population health management
While primary care is a gateway for patients with mental health needs, the resources available to deliver appropriate treatment and support might not be available within a primary care setting. SilverCloud’s digital health platform can dramatically improve care access and automate the triage process of care delivery for given care populations and enable health systems to focus on the patients who account for the greatest portion of care costs and require face-to-face treatment. The platform can also be used to improve early identification of at-risk patients and quickly provide an important care path to bring them into the health system’s network to receive appropriate treatment and support.
Measurable care
Key advantages of a digital health platform include the measurement and collection of real-time data that can be turned into actionable insights to help inform better decision-making. The SilverCloud platform provides quality patient intelligence regarding patient engagement, utilization, outcomes and user experience. 24/7 access also improves the opportunity for patients to immediately record their thoughts and feelings without having to wait for a physical face-to-face session and extends the patient/health system relationship beyond normal working hours.
Sustainable behavior change
Health systems recognize the need to move from a reactive system that treats acute illness after the fact and address the rising care costs associated with behaviorally induced chronic conditions. It will also be vital that health systems find ways for patients to adopt healthier behaviors that can also be sustained in the long-term. The ability to provide effective behavioral and lifestyle change tools that are engaging to patients will be key to improving the overall health of care populations. SIlverCloud delivers a person-centric care approach with bespoke programs to treat multiple conditions with appropriate levels of care support which greatly improves the odds of success. The SilverCloud platform provides agile care pathways that can be deployed across access, prevention, treatment, relapse and ongoing care, thus providing constant care for the patient throughout their care journey.
