Mid Essex Clinical Commissioning Group wanted to increase public awareness and engagement with SilverCloud digital therapy. To achieve this, they developed a campaign to help reduce the stigma around mental health.
To ensure that the campaign resonated with potential service users the CCG ran focus groups to review the content. Based on this feedback they created new campaign material to portray people living with mental health issues in a positive light. Images used show people in full colour - doing every day activities. This is in contrast to images showing people looking sad or struggling and has received positive feedback.
The CCG also distributed materials to Chelmsford employers, GP surgeries and community partners.
For digital advertising they were able to target specific demographic groups. Adverts were targeted at 4 key audiences:
As a result, 40% of SilverCloud referrals came from Facebook advertising in October 2019.
The CCG also wanted to reach seldom-heard groups that might benefit from digital therapy and worked with the HIV clinic at Mid Essex Hospital Trust to create a bespoke leaflet for them.
The impact was positive and service referrals increased, particularly for the month of October, which saw a 176% increase on the previous month. 22% of referrals came from GPs so future plans include working more closely with GPs to make sure they are aware of patient options.
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